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Quality Improvement
Aka: Quality Improvement
- Approach: Process improvement requires identification of discrete steps in health care
- Consider self as cog in a system of linked medical care processes
- Various quality methods from industry are available (e.g. Six Sigma, Lean Enterprise)
- Healthcare specific protocols are available
- IHI Model: Plan, Do, Study, Act cycles
- Be aware of the high cost in time, money, responsibility to institute process improvement
- References
- Weinert (2009) UMN CME Internal Medicine Review, Minneapolis